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FAQ

when will product x be ready for purchase?
we have many items and suggestions earmarked that we would like to add to the project. some of those are identified on the features page and there are many other ideas identified in the forum. the items on the features page are definitely in the works, though we cannot give a real timetable for them. we will try to keep you updated through the forum and the news page.

is your open source newletter product really free? and can i really do anything i want with it?
yes it is and yes you can. there are a few requirements in the digger solutions open source license agreement that you should check out, but for the most part it is yours to do with as you wish.

do offer discounted prices on admin paks for educational institutions?
due to our low pricing we have not instituted educational discounts at this time. we will however waive the requirement to purchase additional licenses for each installation when used for educational purposes by an educational institution.

do you offer support for your open source software?
we do not support digger solutions open source software in the traditional sense of the term "software support". we do provide a discussion forum to our community and of course we spend a lot of time perusing the forum and offering answers when we can. we post a bug/issue list and keep it as up to date as possible. we provide an administrator's guide and keep it as up to date as possible. unfortunately we cannot provide email or phone support for open source software.

i have some ideas for some great features that you should add, do you want to hear them?
not only do we want to hear them but we need your suggestions. please use the community discussion forum, the contact us form, and any other ways that you can think of to communicate your ideas to us.

what if i would like to contribute to the open source projects?
that is a great idea and we encourage it wholeheartedly. if you have developed something that you would like to give to the community we will add it to our free downloads page and will consider adding it into future releases. we have implemented many of the code snippets demonstrated in the forum. if you have developed something a little more substantial and would like to sell it in the digger solutions store we will do so and give you 80% of the profit of each of your items sold.

in what other ways can i contribute to your open source projects?
you can spend some time reading and answering questions in the community forum to help those of the community who are a little less experienced.

if i develop a language file for another language can i trade that for "XXX Admin Pak"?
it is not our policy to trade paid products for contributions to the open source projects. you can have anything you want from the free downloads page, though! we will thank you mightily for your contribution and post your name along with your contribution as well.

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